CategoryFY2018FY2019FY2020FY2021FY2022FY2023FY2024FY2025
Employer accounts24,14824,46724,57424,77825,45226,40127,15927,724
Earned premiums ($millions)1$235.6 $238.0 $222.0 $175.6 $162.5 $185.3 $181.0 $176.7 
Fund surplus (Net Position) ($millions)$681.1 $770.4 $906.0 $1,131.6 $889.2 $943.2 $1,044.6 $1,179.1 
Declared Premium Dividends ($millions)$105.0$110.0$103.0$90.0$80.0$85.0$83.0$81.0
Actual premium dividends2$105.1$106.5$90.0$80.8$80.0$81.2$82.8$80.5
Investments ($millions)$1,923 $2,065 $2,126 $2,311 $2,055 $2,067 $2,134 $2,269 
Investment returns 5.34%6.87%6.00%11.57%-9.04%2.74%5.97%8.71%
Average annual premium rate change3-7.9%-6.8%-7.1%-8.0%-7.8%-4.2%-7.7%-0.6%
Covered workforce405,367409,559414,371386,414391,512402,018412,536419,644
Medical-only claims filed17,43917,49316,24914,28514,88115,64214,71814,357
Wage-loss claims filed2,4292,4232,5773,5712,6022,4862,3242,181
Total claims filed19,86819,91618,82617,85617,48318,12817,04216,538
Total claims filed per 100 Covered Workers4.904.864.544.624.474.514.133.94
Wage-loss claims filed per 100 Covered Workers0.600.590.620.910.660.620.560.52
General Administrative and ULAE Expenses ($millions)$37.8 $38.3 $37.6 $41.3 $37.2 $42.2 $41.7 $43.0 
General Administrative Expense and ULAE Ratio16.0%16.1%16.9%23.4%22.8%22.7%22.9%24.2%
Indemnity benefits paid ($millions)$67.7 $61.6 $58.5 $48.8 $43.4 $43.2 $41.1 $40.2 
Medical benefits paid ($millions)$82.9 $83.6 $81.3 $62.3 $59.4 $67.6 $76.9 $70.2 
Allocated Loss Adjustment Expense (ALAE) paid($millions)$5.9 $4.9 $5.2 $4.7 $4.2 $3.9 $3.8 $3.8 
Total paid benefits ($millions)$156.5 $150.1 $145.0 $115.8 $107.0 $114.7 $121.9 $114.2 
Maximum weekly wage-loss benefit$1,168 $1,200 $1,248 $1,292 $1,327 $1,359 $1,440 $1,514 
Minimum weekly wage-loss benefit$561 $576 $599 $620 $637 $653 $692 $727 
Claims adjudicated within 14 days40%39%40%40%38%34%34%33%
Claims Reported within 14 days88%88%89%87%89%89%89%88%
Litigation requests234176223180140127119108
Injured Worker Independent Customer Satisfaction Survey (1 to 5 scale)44.134.154.184.124.124.074.244.16
Employer Independent Customer Satisfaction Survey (1 to 5 scale)4.424.324.374.394.394.344.414.39
WSI employee turnover rate6.7%6.9%5.1%6.4%9.1%8.3%7.8%12.6%

1 Reflects earned premiums after safety discounts and before reinsurance and dividends
2 Current fiscal year amount is an estimate based on prior year's premium
3 Calculated by Actuary - Rate Review 
4 The injured worker survey population includes claims 60-120 days post acceptance, closed claims, claims open > 1 year, and denied claims