Online Services
Payroll Reporting
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Online Services
Payroll Reporting

 
 

Frequently Asked Questions (FAQs)


What businesses can use the Payroll Reporting Service?
Effective August 1, 2019, online payroll reporting is mandatory for all business entities except volunteer accounts and townships.
How do I get started?
You will need your employer account number and access code (located on the payroll notification) to begin filing your report.
Where is my access code?
Your access code is located on the payroll notification Workforce Safety & Insurance (WSI) mailed to you.
How will I know what I need to provide on my report?
Payroll Reporting has business specific directions and information. If an account is in our system as an entity type of corporation, only directions and questions specific to a corporation will appear for you to complete.
What items can I change/update/request online?
  • Business name or address
  • Attention person
  • Entity type
  • Federal Identification Number
  • Officer information
  • Family member information
  • Request elective coverage for any owner/officer/family member
  • Cancel elective coverage
  • Request a reciprocal agreement with any of the six states (SD, WY, ID, WA, OR, UT)
  • Close an account
  • If the business has been sold, include to whom, when, new address, and last day of wages.
  • PEO service information
  • Additional information you want to provide
What if I only complete a few pages of the report and want to finish it at a later time?
The Payroll Reporting service will save all completed pages of information that you have submitted. If you leave in the middle of a page without clicking the Stop and Return Later on it, any data on that page will be lost.
How do I go back to review previously entered information?
Click the back button until you are on the page you want to review. You will not be able to make changes once you have completed the report and click submit. After completing the entire filing process, you will be able to review all your information.
What if I want to close my account?
You can close your account by checking Please close my account, found in the first portion of the filing on the Profile Information page. If are you past the Profile Information page, the request can be made on the Additional Information Form at the end.
How will I know what rate classification codes to use?
There is a page listing all of the rates currently on your account. Check Yes or No to Do you have employees to report in this rate classification?.
What if I need additional classification codes?
If you need additional codes, check Yes to Do you need to add more classification codes? You may either contact an Underwriter immediately to add a new rate class or you may continue with the filing process by using a rate of 9999-Unclassified Rate. If you report payroll under 9999, an Underwriter will contact you to assign the correct rate classification.
What is considered compensation/remuneration for an employee's payroll?
Wages, salaries, and commissions are considered payroll. For purpose of workers' compensation, payroll (remuneration) includes any wages reportable to the Internal Revenue Service as earned income. Wages include:
  • Salary or hourly pay
  • Bonuses
  • Pay for holiday, vacations, and sick leave
  • Rental value of a house or apartment provided to a worker as part of pay
  • Value of meals, lodging, or other gratuities received by a worker as part of pay
  • Reportable tips
  • Overtime wages
  • Employee contributions or cafeteria and 401(k) plans
How should I format the file I want to attach?
The file should contain one row for each employee with this information in the following order (example: 9999999 3204 456789012 John A Doe 12,345.67)
  • WSI account number
  • Employee's rate class
  • Employee's SSN
  • Employee's first name
  • Employee's middle initial
  • Employee's last name
  • Employee's gross payroll (without a $ sign)
After I submitted my form, I realized I did not include all my information or entered some information incorrectly. How do I send more information or corrections?
Complete the Additional Information Form or contact WSI to provide the changes you would like to have made to your payroll report.
Where is the Additional Information Form?
The Additional Information Form is at the end of filing, on the Submission Confirmation page. This form is an easy way for you to include additional payroll information, make a spelling change, etc.
If I finished the report filing process and logged out, can I still add information to the Additional Information Form?
Yes, this form is available whenever you log back into the system after completing your report filing.
Why can’t I attach my Excel document?
There could be a few possible reasons why your Excel file will not attach. Here are some suggestions:
  • If you receive the message “The file you have tried to attach does not contain any information or the file does not exist”, you may have the incorrect filename displayed in the attach box. Use the Browse button to locate your file so that the correct location of your document is chosen. Then retry attaching your document.
  • If you receive the message “The file you have tried to attach exceeds our acceptable size limitations”, you may have an Excel file that is too large for WSI to accept. If your Excel file exceeds 2 MB, you will not be able to attach it. For files over 2 MB, contact your Underwriter. If your Excel file does not exceed 2 MB, you may be receiving this error because you have the file open and the size cannot be determined. Be sure the Excel file and the Excel program are closed before trying to attach the document.
  • If you receive the message “The file you have tried to attach does not fall within our acceptable file formats outlined above or the file may be open on your computer. Close the file before trying again”, you may be trying to attach a file that is not an Excel file or you may have the appropriate type of file but it is open on your computer. Be sure you are attaching an Excel file, that your file and Excel program are closed before trying to attach the document.

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