Contact Us
If you have a claim or a policy with us, please have your claim or policy number available
when you call and include it in all communications with us so we can respond to
you quickly and effectively.
In Person:
Main Office - Bismarck
1600 East Century Avenue‚ Suite 1‚ Bismarck ND 58503–0649
Business Hours: 8:00 a.m. - 5:00 p.m., Monday through Friday.
(Note: When visiting our office to discuss a claim-related
issue, please stop by between the hours of 8:15 - 11:45 a.m. and 1:15 - 4:45 p.m., Central Time.)
By Phone:
Main Office - Bismarck
Customer Service: (701) 328−3800 − Toll−Free: 1−800−777−5033
(Note: Our customer service representatives are available
from 7:30 a.m. − 5:00 p.m., Central Time, Monday through Friday, excluding
holidays.)
Hearing Impaired: 1-800-366-6888
24/7 Claim Reporting: 1−800−777−5033
Fraud & Safety HotLine: 1−800−243−3331
Employer Services Education Coordinators: (701) 328−7227 or (701) 328−3858
Medical Provider Assistance Line: 1-800-777-5033
Decision Review Office: (701) 328−9900 − Toll−Free: 1−800−701−4932
Preferred Worker Program Coordinator: (701) 328−3876
Communications: (701) 328−5931
Utilization Review: (701) 328−5990 − Toll-Free: 1−888−777−5871
By E-mail:
General comments / web site suggestions: ndwsi@nd.gov
Job applicants: send cover letter, resume, and application to wsijobs@nd.gov
Decision Review Office: wsidro@nd.gov
Employer Services: wsiemployerservices@nd.gov
Preferred Worker Program: wsipworker@nd.gov
Safety information: wsisafety@nd.gov
Provider Relations: wsipr@nd.gov
By Fax:
Main Office - Bismarck
Main Fax: (701) 328−3820
Legal Department: (701) 328−6040
Employer Safety Issues: (701) 328−6028
Decision Review Office: (701) 328−9911
Employer Account Issues: (701) 328−3750
Communications: (701) 328−5956
Utilization Review: (701) 328−3765 − Toll−Free: 1−866−356−6433
By Mail:
Main Office - Bismarck
Regular mail: PO Box 5585, Bismarck ND 58506−5585
Overnight mail: 1600 East Century Avenue, Suite 1, Bismarck ND 58503−0649
Service Concerns and Complaints:
If you have a concern or a complaint regarding any WSI service or process, we want to hear
from you. Please send us an e-mail at ndwsi@nd.gov
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