Contact Us

If you have a claim or a policy with us, please have your claim or policy number available when you call and include it in all communications with us so we can respond to you quickly and effectively.

In Person:

Main Office - Bismarck
1600 East Century Avenue‚ Suite 1‚ Bismarck ND 58503–0644
Business Hours: 8:00 a.m. - 5:00 p.m., Monday through Friday.
(Note: When visiting our office to discuss a claim-related issue, please stop by between the hours of 8:15 - 11:45 a.m. and 1:15 - 4:45 p.m., Central Time.)

Fargo Service Center
2601 12th Avenue SW‚ Fargo ND 58103−2354
Business Hours: 8:00 a.m. − 12:00 p.m. and 1:00 − 5:00 p.m., Monday through Friday.

By Phone:

Main Office - Bismarck
Customer Service: (701) 328−3800 − Toll−Free: 1−800−777−5033
(Note: Our customer service representatives are available from 7:30 a.m. − 5:00 p.m., Central Time, Monday through Friday, excluding holidays.)
Hearing Impaired: 1-800-366-6888
24/7 Claim Reporting: 1−800−777−5033
Fraud & Safety HotLine: 1−800−243−3331
Employer Services Education Coordinators: (701) 328−7227 or (701) 328−3858
Medical Provider Assistance Line: 1-800-777-5033
Office of Independent Review: (701) 328−9900 − Toll−Free: 1−800−701−4932
Preferred Worker Program Coordinator: (701) 328−3876
Communications: (701) 328−5931
Utilization Review: (701) 328−5990 − Toll-Free: 1−888−777−5871

Fargo Service Center
Customer Service: 1-800-777-5033

By E-mail:

General comments / web site suggestions: ndwsi@nd.gov
Job applicants: send cover letter, resume, and application to wsijobs@nd.gov
Office of Independent Review: wsioir@nd.gov
Employer Services: wsiemployerservices@nd.gov
Preferred Worker Program: wsipworker@nd.gov
Safety information: wsisafety@nd.gov

By Fax:

Main Office - Bismarck
Main Fax: (701) 328−3820
Legal Department: (701) 328−6040
Employer Safety Issues: (701) 328−6028
Office of Independent Review: (701) 328−9911
Employer Account Issues: (701) 328−3750
Communications: (701) 328−5956
Utilization Review: (701) 328−3765 − Toll−Free: 1−866−356−6433

Fargo Service Center
(701) 298−4999

By Mail:

Main Office - Bismarck
Regular mail: PO Box 5585, Bismarck ND 58506−5585
Overnight mail: 1600 East Century Avenue, Suite 1, Bismarck ND 58503−0644

Fargo Service Center
2601 12th Avenue SW, Fargo ND 58103−2354

Service Concerns and Complaints:

If you have a concern or a complaint regarding any WSI service or process, we want to hear from you. Please send us an e-mail at ndwsi@nd.gov