Depending upon the needs of the worker, there are four different types of Return-to-Work Services to assist an injured worker in returning to work:
On-Site Return-to-Work Case Manager
- WSI teamed up with the larger medical facilities across North Dakota to have registered nurses in place to assist workers who seek medical attention at their facilities and designated satellite clinics. These contracted registered nurses assist with coordinating care and restrictions for medical necessity and appropriateness; provide recommendations (they do not make decisions regarding claim liabilities); act as a liaison between the worker, employer, medical provider, and claims adjuster at WSI; and coordinate transitional work.
Medical Case Manager
- WSI has registered nurses on staff as Medical Case Managers. These Medical Case Managers handle claims that involve potentially catastrophic or medically complex injuries. Medical Case Managers work with the worker, employer, claims adjuster, and medical provider to assess, plan, coordinate, and implement the options and services needed to support the worker in the recovery process and help them return to work.
- If early intervention is not successful in returning the worker to work with the pre-injury employer, vocational rehabilitation will be assigned. Vocational rehabilitation is a service provided by staff at WSI. Vocational rehabilitation utilizes a worker’s functional capabilities, education, employment history, work experience, and transferable skills to develop a return-to-work plan.
Preferred Worker Program
- The Preferred Worker Program encourages the re-employment of North Dakota’s workers. The program offers cost-saving incentives to North Dakota employers who hire preferred workers while, at the same time, assisting workers in obtaining gainful employment after a work-related injury.